How do I sync Squarespace with inFlow Cloud?

Do you sell your products on Squarespace? With our Squarespace integration, you can now sync sales orders and inventory so you don’t have to update this information manually.

To jump to a specific section of this article, check out the links below:

Setting up inFlow

  1. Login to app.inflowinventory.com.
  2. Click on the Main Menu (top left) > Options > Integrations and then click on the Squarespace tile.
  3. Fill in your Squarespace store name (pictured below).
  4. You’ll be prompted to log in to your Squarespace account, if you haven’t already!
  5. Once you’re logged in, click the “Allow” button in Squarespace to allow inFlow access to sync the orders.

This image has an empty alt attribute; its file name is chrome_2019-08-01_11-48-30.png

We’re almost done! Now you’ll just need to decide which information inFlow syncs based on the Squarespace orders.

What settings should I choose?

Sync order when it is updated

Import OptionWhat happens in inFlow
AlwaysSyncs every order that is updated in Squarespace to inFlow.
Only if it was created afterOnly syncs orders’ updates that were created after a certain date.

Sync inventory to Squarespace every hour

If you tick this option, inFlow will push your inventory to Squarespace – please note that only the quantity available for products that exist both in inFlow and Squarespace is updated. If you create a product in inFlow it won’t be pushed to Squarespace.

Products sync only if:

  1. You manually create in Squarespace a product that already exists in inFlow;
  2. An item comes into inFlow through an order from Squarespace.

Import Order Numbers

You may want to use a prefix if you have Sales Orders from multiple sources, or more than one Squarespace store that might try to import with the same order number.

Import OptionWhat happens in inFlow
As isSales order numbers will sync to inFlow using the Squarespace order number only (e.g. “123”).
Add prefixSales order numbers will sync to inFlow using a customizable prefix to the Squarespace order number based on your store name/URL (e.g. “my-store-name:123”).
 
You can see an example of what the order number will look like when you type in a prefix.

Import orders fulfilled by you into inFlow as

Import Option What happens in inFlow
 Open – Orders should be manually processed later All synced sales orders will be marked as Unfulfilled in inFlow, even if the orders are marked as fulfilled in Squarespace.
Completed – Update inventory now, taking from default locationsAll synced sales orders will be marked as Fulfilled in inFlow, inventory will be removed from default locations.
As isAll synced sales orders will match the Squarespace order status.

Set Item & Customer

Currently it’s not possible to change the way the items and customer sync from Squarespace into inFlow, sorry!

Setting What happens in inFlow
Set Item Name/Code from Squarespace SKUYour inFlow item name / code will be matched to Squarespace’s SKU (not Product Name).
Set Item Description  from Squarespace product nameYour inFlow item name / code will be matched to Squarespace’s Product Name.
Set Customer name from Squarespace EmailYour inFlow customer names will be matched to Squarespace’s customer email address.

Advanced Settings

These settings control what inFlow does if it can’t find any matching information.

If inFlow can’t find a matching taxing scheme

Import Option What happens in inFlow
Create the taxing scheme The import will create a taxing scheme for you so that the order totals match (single tax rate only).
Add an adjustment line to the orderThe import will add a line item to the sales order listing the adjustment amount so that the order totals match.
Stop importing the order and give an errorThe import will fail and give you an error. You can create the matching taxing scheme in inFlow yourself before trying the import again.

If inFlow can’t find a matching pricing scheme

Setting What happens in inFlow
Create the pricing schemeThe import will create a pricing scheme for you based on the currency used in the Squarespace order.
Stop importing the order and give an errorThe import will fail and give you an error. This will allow you to create a pricing scheme in inFlow yourself before trying the import again.

If inFlow can’t find a matching product

Import Option What happens in inFlow
Create the productThe import will create the product for you in inFlow.
Stop importing the order and give an errorThe import will fail and give you an error. This will allow you to check your sync settings for Item Name, or you can create a matching product in inFlow yourself before trying the import again.

If inFlow can’t find a matching customer

Import Option What happens in inFlow
Create the customerThe import will create the customer for you in inFlow.
Stop importing the order and give an errorThe import will fail and give you an error. This will allow you to check your sync settings for Customer Name, or you can create a matching customer in inFlow yourself before trying the import again.

If the imported order total doesn’t match inFlow’s calculations

Import Option What happens in inFlow
Add an adjustment line to the orderA line item will be added to your sales order in inFlow to allow the total to match Squarespace’s order total.
Stop importing the order and give an errorinFlow won’t import this order. This will allow you to make any needed adjustments in inFlow.

Click Next, and you’ll get a confirmation that your inFlow will be updated the next time you get a Sales Order in Squarespace. Click Done and that’s it!

Was this article helpful?

Yes
No

Thank you for your input, your feedback is important to us.

Thank you for your input, your feedback is important to us.  Please share some more information about why you find this article unhelpful.

  • This field is for validation purposes and should be left unchanged.