Common searched topics: Manufacturing, Label printing, Sales order
Browse features guide
Managing products
Imports, exports & integrations
Sales
Stock level reports
Purchasing
inFlow settings
Sales
  • Sales orders
Unconfirm SOs

How to mark a sales order as unconfirmed

Unconfirmed sales orders behave similarly to sales quotes. They do not count towards your quantity reserved and do not have any inventory movement or payment amounts on them. 

Web

Why mark a sales order as unconfirmed?

This feature is helpful if you want to temporarily hold an order (e.g., confirm stock availability, confirm maximum order quantity, etc.) while keeping it separate from your actual sales quotes.

If you’re using inFlow’s Online Showroom, you can also enable a setting to automatically set your incoming showroom orders as Unconfirmed.

Any team member with full sales order access rights can mark an order as confirmed or unconfirmed. 

To mark an order as unconfirmed

  1. On the sales order, click the More button at the top. 
  2. Click Unconfirm order

The sales order will now have the order status: Unconfirmed. The items on the order won’t count towards the quantity reserved. You will need to mark the order as confirmed before you can fulfill or mark it paid. 

To confirm an order

  1. On the sales order, click the yellow Confirm button at the bottom right.
  2. Click Save. 

The sales order will now have the order status: Unfulfilled, Unpaid. The items on the order will count towards the quantity reserved, so you should fulfill it for your customer!

Windows

Why mark a sales order as unconfirmed?

This feature is helpful if you want to put an order on hold temporarily (e.g. confirm stock availability, confirm maximum order quantity, etc.) while keeping it separate from your actual sales quotes.

If you’re using the inFlow’s Online Showroom, there’s also a setting you can enable to automatically set your incoming showroom orders as Unconfirmed.

Any team member with full sales order access rights can mark an order as confirmed or unconfirmed. 

To mark an order as unconfirmed

  1. On the sales order, click the More button at the top. 
  2. Click Unconfirm Order


The sales order will now have the order status: Unconfirmed. The items on the order do not count towards the quantity reserved. You will need to mark the order as confirmed before you can fulfill or mark it paid. 

To confirm an order

  1. On the sales order, click the yellow Confirm button at the bottom.
  2. Click Save. 

The sales order will now have the order status: Unfulfilled, Unpaid. The items on the order will count towards the quantity reserved, so you should fulfill it for your customer!

Mobile

Why mark a sales order as unconfirmed?

This feature is helpful if you want to put an order on hold temporarily (e.g. confirm stock availability, confirm maximum order quantity, etc.) while keeping it separate from your actual sales quotes.

If you’re using the inFlow’s Online Showroom, there’s also a setting you can enable to automatically set your incoming showroom orders as Unconfirmed.

Any team member with full sales order access rights can mark an order as confirmed or unconfirmed. 

To mark an order as unconfirmed 

  1. On the sales order, tap the Actions button at the bottom left. 
  2. Tap Unconfirm Order

The sales order will now have the order status: Unconfirmed. The items on the order do not count towards the quantity reserved. You will need to mark the order as confirmed before you can fulfill or mark it paid. 

To confirm an order

  1. On the sales order, tap the yellow Confirm button at the bottom.
  2. Click Save. 


The sales order will now have the order status: Unfulfilled, Unpaid. The items on the order will count towards the quantity reserved, so you should fulfill it for your customer!

Was this guide helpful?
Yes, thanks!
Not really
Thank you for your input, your feedback is important to us!

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

In this tab
  • Why mark a sales order as unconfirmed?
  • To mark an order as unconfirmed
  • To confirm an order
  • Why mark a sales order as unconfirmed?
  • To mark an order as unconfirmed
  • To confirm an order
  • Why mark a sales order as unconfirmed?
  • To mark an order as unconfirmed
  • To confirm an order
Similar articles

A complete guide on how to set up inFlow.

Get advice and answers from the inFlow Support team