Downloading orders from Paypal into inFlow Cloud

You can download CSV files from PayPal once you’ve made your sales. To do so:

  1. Log into PayPal (be sure you’re logging into an admin account).
  2. Click the HISTORY link under the MY ACCOUNTS tab on your main vendor page (as soon as you log in).
  3. If available be sure to choose to show your transactions in your home currency (there is a dropdown in the top right which allows you to choose).
  4. Filter the list to show the orders you wish to download.
  5. Click the DOWNLOAD: CSV link in the top right of the table
  6. You will see a window pop up where you can choose which file you’d like to download (for example you can download only payment completed transactions or all transactions).
  7. If your file is too large the system will email you a link once the file has been created. This link will log you back into PayPal and allow you to download the file. If it is reasonably small then the system will load you straight into the window where you can download the file.

Importing the file to inFlow

Once you have a file from PayPal you can import it into inFlow in the following manner:

  1. Go to Main Menu > General > Import Data.
  2. Choose Sales Orders as your data type.
  3. Click Browse and select the file that you’d like to import (the one you made in step one).
  4. Click Next.
  5. Choose whether you want to import your orders as open or closed.
  6. Match the columns within your PayPal file to the columns in inFlow. We suggest the following matches:
inFlow Field PayPal Field
Customer Information
Customer Name
Phone Contact Phone Number
Email From Email Address
Addresses (Billing Address)
Address Line 1 Address Line 1
Address Line 2 Address Line 2/District/Neighborhood
City Town/City
State/Province Sate/Province/Region/Country
Country Country
Zip/Postal Code Zip/Postal Code
Order Info
Order Date Date
Order Number Transaction ID
Order Remarks Note
Freight Fee
Amount Paid Net
Item Info
Item Name/Code Item Title
Item Subtotal Gross
Custom 1 Receipt ID

7. Click Next to finish.


If you are having trouble:

  1. Check to be sure that your refunds haven’t been imported as Fully Shipped orders. If so, cancel them.

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