Trouble migrating/transferring inFlow On-Premise backup
If you’re getting the error “Something went wrong with the migration” when uploading your inFlow On-Premise database to inFlow Cloud, please ensure that your backup file name does not contain any special characters like periods and commas.
inFlow backup name example
To fix this, rename your backup. It should only contain letters, numbers, and/or underscores “_.”
| inFlow backup name example | Result in inFlow |
|---|---|
| inFlow_Backup_20170914_1517_v352_Yummy,Food.Store.ifz | will not properly migrate to inFlow Cloud. |
When renaming the file, remove the “,” and “.” to have the backup file be named
| inFlow backup name example | Result in inFlow |
|---|---|
| inFlow_Backup_20170914_1517_v352_YummyFoodStore.ifz | will properly migrate to inFlow Cloud. |
Once you’ve renamed your backup file, try the migration process once again.
If you’re still having trouble migrating your inFlow On-Premise database to inFlow Cloud, please get in touch with our support team.
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