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How should I use stock keeping units (SKUs)?

Depending on how you have things set up, inFlow may require some adjustments to keep your integrations working as expected. We’ve outlined common use cases below and we have recommendations about what to do next. 

What benefits does the SKU field provide?

We’re introducing a new stock keeping unit (SKU) field to better comply with industry standards. This field is optional and must be unique for each product. 

We previously recommended placing your SKUs into the Product name field. But now that we have a separate SKU field, you could use Product names that are easier to read. 

So a product name could be Small Red Dragon Shirt, instead of product 8451651231. This makes your product lists easier to search, and makes invoices clearer for your customers. 

How will SKU affect my integrations?

If there is a SKU on your product, your integrations will match products based on the SKU field.

Without a SKU, inFlow integrations will match products based on the Product name.

My integrations match based on Product name…

Since you have inFlow set up to match products based on Product name, there will be no changes to the way your integrations work after our update. 

If you enter any values into the SKU field, your integration will try to match based on the new SKU field so you’ll need to make sure they match in both inFlow and your integration.

My integrations match based on SKU…

Since you currently have inFlow set up to match products with your integrations based on SKU, we will automatically copy your Product names into the SKU field. 

The integrations will match products based on SKU going forward so your integration will continue to work as-is after our update. For any new products that you create, make sure they have matching SKUs in inFlow and your integrations if you want them to continue to sync.

My integrations match based on a mix of Product name and SKU…

Since you have some integrations that match products based on SKU, inFlow will automatically copy your Product names into the SKU field. 

Those integrations will match products based on SKU going forward so those integrations will continue to work as-is after our update. For any new products that you create, make sure they have matching SKUs in inFlow and your integrations if you want them to continue to sync.

For integrations that were previously matching based on Product name, we recommend that you either: 

  • Make sure that you don’t have any SKUs on your QuickBooks Online account (if applicable).
  • OR update all integrations to have the same SKUs for your products so they will match based on SKU going forward.

Are there any other integration changes?

After the SKU update is released you will need to reauthorize the Amazon and Squarespace integrations if you are using them. These integrations will be disabled until you reauthorize them.

We’ve also made these other improvements:

  • We now support Amazon EU marketplaces and support inventory push for Amazon FBM (Fulfilled by Merchant). 
  • inFlow can now push inventory levels to WooCommerce. Woohoo!
  • Our Squarespace integration now pushes inventory changes to immediately (instead of just once per hour).

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