If you’ve had the chance to talk with inFlow’s Customer Champion, Siobhan, you know that she has a laser-like focus on helping you solve your problems. When she picks up the office phone or enters a live-chat with you, you can feel that all she cares...
I recently signed up for a subscription to the magazine The Economist. I didn’t really need it; most of the content is available for free online, and I’m more limited by time available to read than by great content. A few years ago, I wouldn’t have...
If you set the bar too low, it’s not worth doing. If you set the bar too high, it’s unrealistic. If you set the bar comfortably where people know they can do it, it becomes a mundane chore. If you set the bar uncomfortably high where people believe they...
People often ask me how the recession is affecting us. In my most sagely voice, I respond, “I don’t know”. We’re continually improving our product, our marketing, and the way we do business. As a result, we’re continuing to do better,...
Both at work and at home, we’ve all experienced moments when it seems as though we just can’t keep up with all of our responsibilities. Situations like these can quickly become tipping points where the smallest task, such as making a phone call or...
