archon

Career Opportunities with Archon Systems Inc.

We’re turning inventory into a solved problem

Inventory is one of the biggest liabilities in business, but nobody wakes up excited to manage stock levels.

Our mission is to eliminate the hassle of inventory management so more businesses can thrive. We pore over every detail because customers rely on our products in over 90 countries worldwide.

Want to see how we do that with inFlow? Check out our product website below.

Our top benefits

Data-driven
compensation

We’ll create a fair pay package based on market data for your role and experience.

Generous health
insurance

Dentist visits, lenses, prescription drugs, and more are covered for you and your family.

One office day
a week

Enjoy a beautiful open space that’s great for work and even better for team lunches.

Great gear

You’ll have fast computers and any software you need to do your job.

Paid conferences

Like to travel and keep your skills sharp? We'll pay for conferences in or out of town.

Health & wellness

You'll get an annual stipend towards equipment and services that benefit your wellbeing.

Where team bonding and quality time thrive

We go beyond the office walls to create meaningful opportunities for our team to bond and unwind. From summer parties and holiday celebrations to impactful volunteering events, and more.

Job opportunities are posted here as they become available

You can use the drop-down menus to filter to jobs that fit your criteria.

Hybrid - Toronto, Canada

Sales Development Representative

Sales
Warm leads and selling software that sold itself in the past? Yes and yes? Read on! Who are we We are a rapidly growing B2B SaaS company helping small businesses compete with the giants. Our powerful, yet easy to use software and hardware solve a problem that's often overlooked: inventory management. Since 2007, we've been bootstrapped, stable, and successful. We began by dominating the desktop inventory software market with over a million downloads, and since 2017 we've transitioned to the cloud and mobile unlocking new possibilities and accelerating our growth. We do our absolute best to show respect and compassion to customers, employees, and job applicants, and people tell us that Archon is an amazing place to work. You can check us out on Glassdoor, Deloitte Technology Fast 500, and our website. We've got an amazing group of talented and friendly people here, and we're looking for world class talent, like you, to join us! Hybrid work - one day/week in the office We know that in the software industry, you can get most of your day-to-day work done outside of an office. We value the freedom and flexibility that comes from being able to work from home; in fact, we've been pioneers in mostly-working-from-home for over a decade, waaaay before it was cool. We also believe that it's important to be able to build real human connections (dare I say, friendships?) with your co-workers, and that there's no substitute for in-person bonding time for this. These connections (friendships?) build trust and encourage open and honest conversations; they're good for business AND good for well-being. That's why we will be requiring that employees work one day per week (typically) in our beautiful Toronto office, with this in-person time focused on team gatherings, monthly free lunches, and other activities that are best done in-person. Other days, you're free to work from home, the office, or any productive environment. Some of our job benefits Competitive salary: $55,000 - $75,000 OTE annually (depending on experience) Health and dental benefits Top-notch computers. We hate slow computers too! $500 fitness benefit (for gym memberships, bicycles, Fitbit, etc.) Subsidized internet and phone plans Make a difference: you'll be the 71st member of our tight-knit team 3 weeks of vacation (increasing with tenure), plus 10 additional paid (PTO) days Job Overview Help small businesses find the right fit for them! As part of our SDR team, you'll be primarily responsible for qualifying and booking meetings with inbound leads from our marketing site and those that sign-up and start trials of our inFlow products. Responsibilities Connect with leads via live chat, phone, email and scheduled Zoom meetings Carry out discovery and qualification calls/chats with prospects Understand each lead's unique business pain points and goals and how inFlow can help Book qualified leads in for meetings with an Account Executive Become a product expert: answer pre-sales questions and come up with creative solutions and workflows for unique prospect use cases Take great notes and update records through our CRM Help shape the product by recording and sharing feedback from leads with the product development team Carry out in-app and marketing site experiments to test approaches to lift conversion Come up with your own ideas for growing our customer base! What we're looking for 1+ years of sales experience. Even better: B2B SaaS inbound sales experience Experience working with CRMs like Hubspot, Salesforce, etc Tech-savvy. You're comfortable working with a range of applications and pick up on new ones quickly Customer-centric and empathetic. You can empathize with customer pain points and are genuinely invested in our customers' success. You're willing to go the extra mile to make our solution work for them. Confident and driven. You're proactive and motivated about reaching out and following up. Nice to have Experience or understanding of the software-as-a-service industry A plus - experience with inventory management, small businesses, working remotely and weird hobbies - we looove weird hobbies! Use of AI in the hiring process Due to the volume of applicants, we use AI-enabled tools to support parts of our hiring process (like helping us review applications more efficiently). Every hiring decision is ultimately made by real humans who care a lot about building a great team. At Archon, we celebrate diversity as an equal opportunity employer. We hire people based on what they can contribute, and we provide equal pay for equal work.
Start your applicationLearn more
Hybrid - Portugal

Sales Development Representative (Lisbon)

Sales
Warm leads and selling software that sold itself in the past? Yes and yes? Read on! Who are we We are a rapidly growing B2B SaaS company helping small businesses compete with the giants. Our powerful, yet easy to use software and hardware solve a problem that's often overlooked: inventory management. Since 2007, we've been bootstrapped, stable, and successful. We began by dominating the desktop inventory software market with over a million downloads, and since 2017 we've transitioned to the cloud and mobile unlocking new possibilities and accelerating our growth. We do our absolute best to show respect and compassion to customers, employees, and job applicants, and people tell us that Archon is an amazing place to work. You can check us out on Glassdoor, Deloitte Technology Fast 500, and our website. We've got an amazing group of talented and friendly people here, and we're looking for world class talent, like you, to join us! Hybrid work - one day/week in the office We know that in the software industry, you can get most of your day-to-day work done outside of an office. We value the freedom and flexibility that comes from being able to work from home; in fact, we've been pioneers in mostly-working-from-home for over a decade, waaaay before it was cool. We also believe that it's important to be able to build real human connections (dare I say, friendships?) with your co-workers, and that there's no substitute for in-person bonding time for this. These connections (friendships?) build trust and encourage open and honest conversations; they're good for business AND good for well-being. That's why we will be requiring that employees work one day per week (typically) in our beautiful Lisbon office, with this in-person time focused on team gatherings, monthly free lunches, and other activities that are best done in-person. Other days, you're free to work from home, the office, or any productive environment. Some of our job benefits Competitive salary ranging from €30,000 to €43,000 OTE Health and dental benefits Visit our beautiful Toronto, Canada office for training and hanging out with the team (we're a pretty fun and diverse crew!) Top-notch computers. We hate slow computers too! €350 fitness benefit (for bicycles, FitBit, gym memberships, etc.) Make a difference: you'll be the 70th member of our tight-knit team. 3 weeks of vacation (increasing with tenure), plus 10 additional paid PTO (Personal Time Off) days Job Overview Help small businesses find the right fit for them! As part of our SDR team, you'll be primarily responsible for qualifying and booking meetings with inbound leads from our marketing site and those that sign-up and start trials of our inFlow products. Responsibilities Connect with leads via live chat, phone, email and scheduled Zoom meetings Carry out discovery and qualification calls/chats with prospects Understand each lead's unique business pain points and goals and how inFlow can help Book qualified leads in for meetings with an Account Executive Become a product expert: answer pre-sales questions and come up with creative solutions and workflows for unique prospect use cases Take great notes and update records through our CRM Help shape the product by recording and sharing feedback from leads with the product development team Carry out in-app and marketing site experiments to test approaches to lift conversion Come up with your own ideas for growing our customer base! What we're looking for 1+ years of sales experience. Even better: B2B SaaS inbound sales experience Experience working with CRMs like Hubspot, Salesforce, etc Tech-savvy. You're comfortable working with a range of applications and pick up on new ones quickly Customer-centric and empathetic. You can empathize with customer pain points and are genuinely invested in our customers' success. You're willing to go the extra mile to make our solution work for them. Confident and driven. You're proactive and motivated about reaching out and following up. Nice to have Experience or understanding of the software-as-a-service industry A plus - experience with inventory management, small businesses, working remotely and weird hobbies - we looove weird hobbies! Use of AI in the hiring process Due to the volume of applicants, we use AI-enabled tools to support parts of our hiring process (like helping us review applications more efficiently). Every hiring decision is ultimately made by real humans who care a lot about building a great team. At Archon, we celebrate diversity as an equal opportunity employer. We hire people based on what they can contribute, and we provide equal pay for equal work.
Start your applicationLearn more
Hybrid - Portugal

Customer Success and Support Specialist

Success Team
Customer Success and Support Specialist (Lisbon) Enjoy making people's lives easier by teaching them how to use software? Want to join a multi-country team at a growing tech company? Yes and yes? Read on! Who are we We are a rapidly growing B2B SaaS company helping small businesses compete with the giants. Our powerful, yet easy to use software and hardware solve a problem that's often overlooked: inventory management. Since 2007, we've been bootstrapped, stable, and successful. We began by dominating the desktop inventory software market with over a million downloads, and since 2017 we've transitioned to the cloud and mobile unlocking new possibilities and accelerating our growth. We do our absolute best to show respect and compassion to customers, employees, and job applicants, and people tell us that Archon is an amazing place to work. You can check us out on Glassdoor, Deloitte Technology Fast 500, and our website. We've got an amazing group of talented and friendly people here, and we're looking for world class talent, like you, to join us! Hybrid work - one day/week in the office We know that in the software industry, you can get most of your day-to-day work done outside of an office. We value the freedom and flexibility that comes from being able to work from home; in fact, we've been pioneers in mostly-working-from-home for over a decade, waaaay before it was cool. We also believe that it's important to be able to build real human connections (dare I say, friendships?) with your co-workers, and that there's no substitute for in-person bonding time for this. These connections (friendships?) build trust and encourage open and honest conversations; they're good for business AND good for well-being. That's why we will be requiring that employees work one day per week (typically) in our beautiful Lisbon office, with this in-person time focused on team gatherings, monthly free lunches, and other activities that are best done in-person. Other days, you're free to work from home, the office, or any productive environment. Some of our job benefits Competitive salary ranging from €31,000.00 - €50,000.00 OTE Health and dental benefits Visit our beautiful Toronto, Canada office for training and hanging out with the team (we're a pretty fun and diverse crew!) Top-notch computers and office equipment. We hate slow computers too! €350 fitness benefit (for bicycles, FitBit, gym memberships, etc.) 22 days of vacation (increasing with tenure), plus 10 additional paid PTO (Personal Time Off) days Make a difference: you'll be the 70th member of our tight-knit team. Job description Help small businesses with our software and build a user community! As our Customer Success and Support Specialist, you'll be the key point of contact for our customers, helping them get the most out of inFlow software while ensuring their technical issues are resolved. This hybrid role combines customer success management with hands-on product support. Based in Lisbon with one day in the office, you'll have a direct impact on our customers' success by helping them set up their businesses, offering personalized training, troubleshooting issues, and fostering long-term relationships. What You'd Do Core Responsibilities: Manage a set of customer accounts across their entire lifecycle, driving engagement, adoption, and growth. Provide customer support via email, live chat, and phone during business hours (9am - 6pm (GMT+1), Monday-Friday) to troubleshoot technical issues, investigate software bugs, and answer questions. Guide customers through the onboarding process by offering 1:1 or group training sessions via Zoom, helping them with tasks like: Importing inventory into the system. Setting up basic account details. Recommending the best workflow for their needs. Integrating third-party software tools. Resolve technical issues for customers, from basic software troubleshooting to investigating more complex integration problems. Proactively schedule regular check-ins to ensure our customers are adopting inFlow effectively, and help them get the most out of the software. Handle customer renewals and cancellations, working to retain customers by providing excellent support and guidance. Secondary Responsibilities: Collaborate with cross-functional teams (Product, Sales, QA, Marketing) to ensure customers' voices are heard and drive improvements in our software. Contribute to internal and external knowledge bases, improving support resources with feedback and suggestions. Participate in additional projects to enhance customer engagement, retention, and improve internal processes. Flag issues to appropriate teams and suggest improvements to ensure inFlow is as effective as possible for our customers. What We're Looking For Customer-centric and empathetic: You understand customer pain points and genuinely want to help them succeed. Strong communicator: You have no problem jumping on a call or writing an email to explain complicated concepts in a simple way. Quick learner: You can easily pick up and master new software and are efficient with your time. Problem-solver: You enjoy tackling technical challenges and aren't afraid to dive into complex issues. Self-starter: You manage your time well and can handle the demands of managing accounts and offering support without constant supervision. Team player: You're part of a collaborative team, willing to help colleagues and contribute beyond your main role. Personable and friendly: You enjoy building relationships and making people happy. Nice to Have Experience in customer-facing roles (support, hospitality, retail, etc.). Experience or understanding of SaaS and inventory management. Familiarity with onboarding, technical support, and small business needs. Bonus points if you have quirky hobbies we love hearing about what makes you unique! Use of AI in the hiring process Due to the volume of applicants, we use AI-enabled tools to support parts of our hiring process (like helping us review applications more efficiently). Every hiring decision is ultimately made by real humans who care a lot about building a great team. At Archon, we celebrate diversity as an equal opportunity employer. We hire people based on what they can contribute, and we provide equal pay for equal work.
Start your applicationLearn more
Hybrid - Toronto, Canada

Software Developer (C#, .NET, React)

Product Team
We’re looking for someone to join our friendly and world-class development team. As the 65th member of our tight-knit team, you’ll help us take on the challenges of delivering modern, scalable, and performant APIs as well as our web and mobile application to users around the world who depend on inFlow for their businesses. We value working happily, creativity and collaboration. If you have a knack for transforming ideas into meaningful solutions and are passionate about making a positive impact for small businesses worldwide, then we’d love to hear from you! What you’d do: Work with our amazing Development team to create new REST APIs & backend infrastructure (C#, SQL, Azure) to help us expand our features for our web, Android, and iOS apps (React, React Native, and Typescript) Collaborate with our DevOps to ensure our APIs are scalable and highly performant Coordinate with UX and Product Managers on current and future projects Initiate your own ideas and projects to help us grow. We pride ourselves on being a high-trust environment, empowering you to make the right changes & decisions. Our Stack: We try to keep our stack fairly up to date, we’ve evolved our codebase from a Windows-only on-premises client-database architecture in 2006 all the way to a modern cloud-based multi-tenant multi-platform system in 2023. Here’s a little taste tech you’d experience: Our backend is powered by .NET 8 and C# 12 along with some other technologies such as Microsoft Orleans and Entity Framework/ EF Core. SQL Server is our go-to for data storage. We heavily utilize Microsoft Azure for our cloud services, orchestrating with Kubernetes and Docker for smooth deployments and scalable infrastructure. Our front end uses React & NextJS for our web products along with React Native & Expo for our mobile applications. The whole codebase is written in TypeScript We have a wide range of testing tools including Playwright, Percy, Mocha, and xUnit.net, along with some of our own custom built testing tools. Our deployment pipeline is streamlined with Github for version control and continuous integration, and Octopus for deployment management Nice to have (but not necessary) Experience with our backend development stack is a bonus, but any experience with similar strongly typed language or technologies would be great! Experience with frontend web technologies similar to ours would be a plus. If not, no worries! Experience with hosting on Microsoft Azure or similar Cloud Providers Experience with Microservices & serverless architectures Experience with Docker Experience with using Git as version control Experience with serverless architectures Other stuff we’d be happy to hear about Open-source and recreational coding projects. Anything similar to that too is great! Awards and contests Experience with business systems (accounting, inventory, CRM, etc.) Close experience with small businesses Now what? What are you waiting for? To apply, go to this webpage: https://bit.ly/archonsystems-SoftwareDeveloper-Jan-2025 What you can expect when applying for a job at Archon http://www.archonsystems.com/devblog/2019/04/15/what-you-can-expect-when-applying-for-a-job-at-archon/ At Archon we celebrate diversity as an equal opportunity employer. We hire people based on what they can contribute and we provide equal pay for equal work.
Applications closed

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