How do I download orders from Amazon directly into inFlow Cloud?

Do you sell your products on Amazon? With our Amazon integration, you can now sync completed sales orders from Amazon, so you don’t have to enter your Amazon orders into inFlow manually.

 

Please note, the integration currently only connects to Amazon.com and Amazon.ca.

To jump to a specific section of this article, check out the links below:

Setting up

First, you’ll need to find your Amazon credentials so that inFlow can connect!

Where can I find my Amazon credentials?

  1. Go to this Amazon MWS site: https://developer.amazonservices.com
  2. Click Sign up or manage Amazon MWS and enter your Amazon email and password to sign in.
  3. Click on Settings > User Permissions and then click the Authorize a Developer button at the bottom.
  4. For Developer’s Name, enter inFlow. For Developer ID, enter 121603839244.
  5. Click Next, accept the license agreement, then click Next again.

Now you should see your Seller ID at the top, and inFlow listed as an authorized developer.

 

You’ll need two pieces of information here, as shown in the picture above:

  • Your Seller ID: Located at the top of this table.
  • MWS Auth Token: Click on View under the MWS Auth Token column, for the inFlow row.

Copy this information by highlighting it and right-clicking (or pressing CTRL + C); you’ll need it for the next steps.

I’ve got my seller ID and Auth Token. What’s next?

Now that you have your Seller ID and MWS Auth Token, head on over to inFlow Cloud for Web.

  1. Log in to app.inflowinventory.com.
  2. Click on the main menu at the top left OptionsIntegrations and then click on the Amazon tile.
  3. In the Overview screen, click on Add New Amazon connection.
  4. Choose your region: Amazon.com, or Amazon.ca. Click Continue.
  5. Paste your Seller ID and MWS Auth Token and click Next.

We’re almost done! Now you’ll just need to decide which information inFlow syncs based on the Amazon orders.

What settings should I choose?

 

Import orders fulfilled by Amazon (FBA) as

Import Option What happens in inFlow
Open – Orders should be manually processed later Sales orders will be marked as Unfulfilled in inFlow, even if the orders are marked as fulfilled from FBA.
Completed Sales orders will be marked as Fulfilled in inFlow.

 

Update inventory now, taking it from default locations

You can specify a location so that the FBA orders always deduct from that location only, or you can leave this blank to let inFlow control which location the stock is deducted from.

Import orders fulfilled by you into inFlow as

Import Option What happens in inFlow
Open – Orders should be manually processed later Sales orders will be marked as Unfulfilled in inFlow, even if the orders are marked as fulfilled from FBA.
Completed – Update inventory now, taking from default locations Sales orders will be marked as Fulfilled in inFlow, inventory will be removed from default locations.

 

Set Item Name/Code from

Import Option What happens in inFlow
Amazon SKU            Items will import using the SKU as listed in Amazon.
Amazon Item Title Items will import using the item title as listed in Amazon.

 

Set Item Description from

Import Option What happens in inFlow
Amazon SKU The item description on the inFlow sales order will import using the Amazon SKU.
Amazon Item Title The item description on the inFlow sales order will import using the Amazon Item Title.
none (keep inFlow description)  The item description on the sales order will use inFlow’s description.

 

Set Customer Name from

Import Option What happens in inFlow
Amazon Customer Name The customer name on the inFlow sales order will import using the Amazon Customer name.            
Amazon Customer Email The customer name on the inFlow sales order will import using the Amazon Customer Email.

 

Advanced Settings

These settings control what inFlow does if it can’t find any matching information.

If inFlow can’t find a matching taxing scheme

Import Option What happens in inFlow
Create the taxing scheme                The import will create a taxing scheme for you so that the order totals match.
Add an adjustment line to the order The import will add a line item to the sales order listing the adjustment amount so that the order totals match.
Stop importing the order and give an error                                                                                 The import will fail and give you an error. You can create the matching taxing scheme in inFlow yourself before trying the import again.

 

If inFlow can’t find a matching pricing scheme

Import Option What happens in inFlow
Create the pricing scheme The import will create a pricing scheme for you based on the currency used in the Amazon order.
Stop importing the order and give an error                                                                                  The import will fail and give you an error. This will allow you to create a pricing scheme in inFlow yourself before trying the import again.

 

If inFlow can’t find a matching product

Import Option What happens in inFlow
Create the product The import will create the product for you in inFlow (using your settings above on whether it uses the Amazon SKU or Amazon Item Title).
Stop importing the order and give an error                                                                                                                                          The import will fail and give you an error. This will allow you to check your sync settings for Item Name, or you can create a matching product in inFlow yourself before trying the import again.

 

If inFlow can’t find a matching customer

Import Option What happens in inFlow
Create the customer The import will create the customer for you in inFlow (using your settings above on whether it uses the Amazon Customer Name or Amazon Customer Email).
Stop importing the order and give an error The import will fail and give you an error. This will allow you to check your sync settings for Customer Name, or you can create a matching customer in inFlow yourself before trying the import again.

 

If the imported order total doesn’t match inFlow’s calculations

Import Option What happens in inFlow
Add an adjustment line to the order A service item will be added to your sales order in inFlow to allow the total to match Amazon’s order total. This item will be called, “Adjustment from imported order.”
Stop importing the order and give an error inFlow won’t import this order. This will allow you to make any needed adjustments in inFlow.

 

 

 

 

 

You’re all done! inFlow will check for orders to sync every minute.

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