Downloading orders from eBay into inFlow On-Premise

Not using inFlow On-Premise?

If you’re selling on eBay you may want to import your transactions into inFlow in order to save you time and effort when it comes to your sales. The first step is to get your transactions from your eCommerce site and in the case of eBay, they have documentation which can allow you to:

These files will be what you will use to import your sales into inFlow and process them (and should save you time)!

Importing the file to inFlow

Once you have a file from eBay you can import it into inFlow in the following manner:

  1. Go to Main Menu > General > Import Data.
  2. Choose Sales Orders as your data type.
  3. Click Browse and select the file that you’d like to import (the one you made in step one).
  4. Click Next.
  5. Choose whether you want the orders to be created as open or closed.
  6. Match the columns within your eBay file to the columns in inFlow. We suggest the following matches:
inFlow Field eBay Field
Customer Information
Customer User Id
Contact Name Buyer Fullname
Phone Buyer Phone Number
Email Buyer Email
Addresses (Billing Address)
Address Line 1 Buyer Address 1
Address Line 2 Buyer Address 2
City Buyer City
State/Province Buyer State
Country Buyer Country
Zip/Postal Code Buyer Zip
Order Info
Order Date Sale Date
Order Number PayPal Transaction ID
Order Remarks Feedback left
Freight Shipping and Handling
Invoiced Date Checkout Date
Date Paid Paid on Date
Amount Paid Total Price
Requested Ship Date Shipped on Date
Item Info
Item Name/Code Item Number
Item Subtotal subtotal
Item Quantity Quantity
Unit Price Sale Price
Custom Fields
Custom 1 Sales Record Number
Custom 2 Transaction ID
Custom 3 Custom Label

Some additional fields of note:

US Tax will not match to any fields in this import. You would set up your taxes ahead of time by following this article and inFlow should calculate the correct tax based on your rates.

Insurance. If this is present it would have to be added as a separate item on the order with a unit price after the fact so that it will be included in your order total.

Cash on delivery fee. If this is present it would have to be added as a separate item on the order with a unit price after the fact so that it will be included in your order total.

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