You’ve probably heard of Wikipedia, an online encyclopedia and the 8th most popular site on the internet. The main idea behind it is that anybody can contribute knowledge by adding a new article or editing an existing one. This idea has allowed Wikipedia to grow enormously quickly, with broader content and faster updates than traditional […]Continue reading
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Business owners need to make a lot of decisions on a daily basis. They range from small ones such as whether to do a questionable refund or not, to big ones such as how much money should they allocate for marketing. For small business owners, it might be difficult to make the right call when […]Continue reading
There are a lot of articles on the internet on how to deal with unhappy customers. Usually, they involve tactics to help deal with that single problem. Instead, you should look at unhappy customers as opportunities to improve your business. Bill Gates talked about it. He said, “Your most unhappy customers are your greatest source […]Continue reading
We’re all busy these days, especially at work. Team meetings, project deadlines, business travel, not to mention all your personal activities and errands. Keeping track of your own schedule can be hard. But to remember the schedule of everyone else in your team to coordinate better with them can be headache-inducing. Wouldn’t it be nice […]Continue reading
Compare these two sentences: “In the author’s opinion, it is in most peoples’ best interests when excessive verbiage is avoided by people who are engaged in the act of writing.” “Don’t fluff up your writing.” They say the same thing, but the second one is much more direct and memorable. Whether you’re writing website content, […]Continue reading