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Handling Out of Stock for Sales Orders
Last Updated
February 3rd, 2010
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When a customer orders an item with stock related issues, inFlow will show you a warning sign in the sales order quantity box. It will then help you reorder more stock.

There are three possible causes for this warning:

  1. Insufficient stock to fulfil this order, in all inventory locations. Warning will be in red
  2. Insufficient stock in the location specified for this sales order. Warning will be in red.
  3. Insufficient stock on hand in any inventory location to fulfill all open orders. This might happen if you have other open orders for this product as well. Warning will be in orange.

When this warning is shown, you can right click the icon to get inFlow to help you replenish the stock so that the order can be fulfilled. You might see up to three options:

Create Purchase Order:This will create a purchase order to reorder all out-of-stock products for this sales order. If a location is specified for this sales order, the quantity ordered will be the amount necessary to fulfill this order with inventory at that location. If no location is specified, the quantity ordered will be the amount necessary to have enough available stock to fulfill all open orders.

Create Work Order: If one or more of the products that are out-of-stock have a Bill of Materials defined, you will be given the option to create a Work Order to replenish their stock. The quantities created will be the same as option 1.

Split Order by Inventory Available: If you have insufficient stock to fulfill this order (either anywhere or within the specified location), this option will be shown. For example, if a customer orders 100 units of a product, but you only have 40 in stock, then you might want to ship an order for 40 units now and have a separate order for the remaining 60. The two orders will have related order numbers with a number added on to the end, e.g. SO-000105-1 and SO-00105-2.

Split Order by Picked – If there is sufficient stock for some line items in an order, but insufficient stock for others, partial picking can be done. This splits the order into two separate ones (e.g. SO-000006-1 and SO-000006-2) where the first order contains those items that have been picked.


Related Articles
  1. System Overview
  2. Getting Started with inFlow Inventory
  3. Export Data from inFlow
  4. Import Data into inFlow
  5. Custom Fields

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