| View Articles by Category |
|
There are no sub categories
|
|
Knowledge Base
> FAQs
> Troubleshooting
> Other
|
|
There were 10 articles found in this category:
- Troubleshooting problems with running inFlow
We see this periodically when the instance of the program is not properly shut down after the last session or there is a bad installation of crystal reports. To correct the problem please attempt the following: Option 1 - Last instance of inFlow wasn't shut down properly 1. Right click your win ...
- Troubleshooting Problems with Backup and Restore Data
If you are getting an error message when you try to backup or restore your inFlow data please try the following solutions sequentially. Try with your desktop If you're backing up, please try the saving the backup file to the desktop folder. If you're restoring, please try copying the backup to ...
- Problems with Printing or Reports
A few users have trouble printing Invoices and Reports. If everything else works fine for you, and you only have problems with printing anything or with the reports, here is something to try: 1. Try delete the company logo in Settings (top toolbar) --> Company Settings. Now generate a report ...
- Troubleshooting Custom Documents (Microsoft Word mail merge)
If you are having trouble using your custom documents, most likely it's a problem with one of the following: 1. The custom document template has no mail merge fields. inFlow's custom documents use Microsoft Word's Mail Merge feature to put the data from your invoices, etc., into the actual docu ...
- How come the Chinese characters are showing up as boxes?
If you selected the Simplified Chinese version of inFlow, or you were trying to save Asian characters into inFlow, but the characters show up as boxes, you're probably using Windows XP Service Pack 2, which doesn't come with the Asian characters by default. To fix this, please go to Control Pane ...
- How do I stop my product prices and descriptions from changing after I save an order?
If you find that when you make a one-time changes to Sales Orders or Purchase Orders, these are being saved back to the Product, Customer record, making your prices, etc., unpredictable, then this article is for you. Suppose for example that you have a customer named Bob. When you take his late ...
- How do I recover my inFlow data from a computer that's crashed?
If your computer that was previously running inFlow stopped working for some reason, but you still have access to the hard drive, you might be able to recover your inFlow data, even if you didn't explicitly make a backup beforehand, by looking to see if inFlow automatically made a backup file. ...
- How can I reattach the database manually?
When inFlow starts and detects there's a connection issue with the database, it would try to reattach the database automatically. However, if it failed, you can reattach the database manually via the following steps: 1) Open a command prompt as an administrator. - on Windows XP, log in using an ...
- Some information is getting cut off in my printed invoices or other documents
You may wish to adjust the widths of the columns in the printed documents to correct this problem. Instructions here. Since there is only a limited amount of space, you may want to keep your item names, descriptions, etc., shorter to minimize this problem.
- Part of my inFlow screen (e.g. some of the buttons) is cut off
This is most likely due to the display settings on your computer. inFlow needs a screen resolution of at least 1024 x 768 to work properly. To change that on your computer, you can follow these steps: · Changing screen resolution on Windows XP · Changing screen resolution on Wi ...
|
